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Flood event 2019 - Support Page

The following links will provide you with access to the online process of applying for grants

Community Recovery Hub

This hub has links and phone numbers for emergency, hardship assistance and support and other community recovery assistance: hihaslinks and phone numbers for emergency, hardship assistance and support and other community recovery assistance:

Education Qld Student Claims

Parents and caregivers of students enrolled at a North Queensland state school affected by the flood event can claim for uniforms, stationery and curriculum resources such as pencils, pens, exercise books, scissors, dictionaries, atlases, library bags and text books that have been damaged or lost at a school to a maximum value of up to $150 per student.

Far North Qld Government disaster recovery payment

The Australian Government Disaster Recovery Payment is a one-off payment to help you if a declared disaster significantly affects you. It’s not for minor damage or inconvenience. Phone: 180 22 66

Emergency Housing Assistance

If you need urgent housing assistance as a result of the weather event, call 13 QGOV (13 74 68).

Essential Household Contents Grant 

If you are uninsured, or unable to claim insurance, you may be eligible for financial assistance to provide a contribution towards replacing or repairing essential household contents, such as beds, linen and whitegoods, that have been lost or damaged in a disaster.
Grants of up to $1,765 for single adults and up to $5,300 for couples/families are available.

Wellbeing Links


We have prioritized Kids Helpline ph-1800 55 1800 counselling support (phone & web) for young people contacting from flood affected areas of Central, North & Far North QLD.  If any students need individualized support, they are most welcome to contact us for free, 24/7 on or access webchat or email counselling via our website:
Kids Helpline ph-1800 55 1800 
Education Qld's supporting students impacted by natural disasters - there are many resources here particularly tip sheets to assist families with dealing with the stress and aftermath of a natural disaster: